Floating Licenses on a Network Server: XOR2/XOV2

1. Stop Rapidform Service
   1. Go to Control Panel>Administrative tools>Services and stop the service called “Rapidform License Service”.
2. Deactivate old License
   1. Please go to Start Menu> All Programs>INUS Technology>Rapidform License Server Utility>License Server Utility
   2. Select “I want to deactivate a license” and click Next.
   3. Please select the first license that has “XOR/V” or “XOR/V-Maintenance” in the product name and click Next. If connected to the internet you will see a progress bar and if successful the page will refresh and the product will no longer be listed.
      1. If the online attempt is unsuccessful, or if not connected to the internet, the utility will prompt you to perform an offline deactivation. The process requires that you save a file and transfer the file to a PC with an internet connection to complete the deactivation.
      2. If the offline deactivation process fails, please email the files saved by the utility to license@rapidform.com. (Note: You will need to change the extension of the “.exe” file to an “.rfi” file for our email servers to accept the file.)
   4. Repeat until all “XOR/V” or “XOR/V-maintenance” licenses have been removed.
   5. Click on Cancel/Finish to close the Utility.
3. Activate new License
   1. Go to Start Menu> All Programs>INUS Technology>Rapidform License Server Utility>License Server Utility
   2. Select “I want to activate a license” and click Next.
   3. Enter in your Activation Code and enter the Count of Clients/# of Seats and click Next.
   4. If connected to the internet you will be asked to enter your contact information. You will then see a progress bar and the page will refresh displaying both your “XOR/V” and “XOR/V-Maintenance” license products.
      1. If the online attempt is unsuccessful, or if not connected to the internet, the utility will ask you to enter your Maintenance code. Please enter the code and click Next. The utility will prompt you to perform an offline activation. The process requires that you save a file and transfer the file to a PC with an internet connection to complete the activation.
      2. If the offline activation process fails, please email the files saved by the utility to license@rapidform.com. (Note: You will need to change the extension of the “.exe” file to an “.rfi” file for our email servers to accept the file.)
4. Start Rapidform Service
   1. Go to Control Panel>Administrative tools>Services
   2. Start the service labeled “Rapidform License Service.”
      1. If you run into problems starting the service such as conflicting port numbers or the service stopping right after starting, you will need to change the port that the service uses.
      2. By default, the service uses port 27000. To change, go to C:\Program Files\INUS Technology\Rapidform License Server Utility.
      3. Open the file “rfLicense.lic” with notepad. The first line will say “SERVER this_host ID_STRING=TRUSTED 27000.”
      4. Change the port number to 27001, or the first available port. Please note that you can’t exceed 27005. Save the file.
      5. Install and start the service again. (Step 6 and 7)
      6. If changing the port number does not work, please check your firewall and anti-virus settings to make sure the required ports are open and programs unblocked.
5. Connect the client PC
   1. On a client PC with Rapidform XOR installed, go to Start Menu>All Programs>INUS Technology>Rapidform XOR[V]2 >License Utility
   2. Select the option “For Official Customer using Local Network License Sharing” and click Next.
   3. Type in the server’s Static IP Address or Host Name and click Confirm
      1. If successful a message will state that the server has been found. Click Finish.
      2. If unsuccessful, please check network connections and check that the service is running correctly.